hiking reading
Duka Tom
Basseterre
Summary
Dynamic and results-oriented professional with extensive experience in administrative and technical support roles, notably as a Receptionist at JUMBY and a Bank Teller at ACB. Excelled in project coordination and scheduling, enhancing operational efficiency. Proven track record in improving customer service through technical support and effective communication skills. Achieved significant reductions in wait times through meticulous transaction processing.
Overview
5
5
years of professional experience
Work History
Receptionist
JUMBY
01.2024 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
Receptionist
Eccb
02.2021 - 02.2026
Bank Teller
ACB
01.2023 - 01.2026
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
Bank Teller
SKNANB
01.2022 - 02.2025
Education
Associate of Arts - Office Administration
Clarence Fitzroy
St Kitts02-2027
High School Diploma -
Verchilds
St Kiitss01-2019
Skills
- Technical Support
- Administrative Support
- Scheduling
- Project Coordination
Interests
Timeline
Receptionist
JUMBY
01.2024 - Current
Bank Teller
ACB
01.2023 - 01.2026
Bank Teller
SKNANB
01.2022 - 02.2025
Receptionist
Eccb
02.2021 - 02.2026
Associate of Arts - Office Administration
Clarence Fitzroy
High School Diploma -
Verchilds
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