Jesma Baynes
Peruvian Vale ,Kingstown
Summary
A Well presented, articulate and smart individual who is very keen on a career, driven professional spirit and unmatched drive. Possessing a proven ability to contribute to a company at both strategic and operational level, when delivering people management strategies. Comprehensive understanding and a valuable resource is what it takes to be an outstanding asset to any establishment. The goal is to conquer challenging role with an organisation where I can make a name for myself and expand my skill level. Reliable, responsible and hardworking with a positive attitude is the motto. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
Work History
HOUSEKEEPING & BABYSITTING
LONDON,ENGLAND
10.2023 - 04.2024
- Cleaned and disinfected rooms and communal areas to deliver first-class facilities
VIRGIN ATLANTIC & LIAT AIRLINE AGENT
Argyle International Airport
10.2021 - 10.2023
- Ensure aircraft is adequately searched before take off
- Prapare baggage loads to streamline flight processes
- Enhanced passenger satisfaction by promptly handling luggage discrepancies
- Coordinated with airport personnel, provide efficient baggage management service
- Conducted routine checks on luggage to ensure security measures were met.
- Facilitated smooth transition of passengers’ luggage, ensured accurate routing information was provided.
- Maintained logbooks detailing all flight moments for reference purposes.
JUNIOR AVIATION SECURITY
ARGYLE INTERNATIONAL AIRPORT
02.2019 - 09.2023
- Worked with team to optimise screening and security checks.
- Loaded and unloaded pallets to facilitate smooth x-ray process.
- Produced accurate and detailed notes to facilitate Incident Report (IR) process.
Cashier
Home Center department
06.2018 - 12.2018
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
OFFICE ASSISTANT/ RECEPTIONIST
TOURISM AUTHORITY
03.2018 - 08.2018
- Sorted and distributed incoming mail to correct recipients throughout busy office environments.
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
- Received and screened high-volume internal and external communications, calls and email.
Sales clerk
ORIENTAL PALACE KINGSTOWN
12.2016 - 01.2017
- Delivered highest standards of customer service to customers, consistently maintaining client satisfaction.
Sales clerk
DIAMOND GIRL
07.2016 - 08.2016
- Expertly utilised Loopio to prepare powerful sales proposals, receiving ongoing recognition from department manager.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
BARTENDER
THE GARDEN RESTAURANT
06.2015 - 07.2015
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
Education
Associate degree - Travel and tourism
St vincent and the grenadines community college
Kingstown09.2016
Certificate of Graduation- EMMANUEL HIGH SCHOOL DIPOLMA - General
Emmanuel high school
Kingstown, St Vincent03.2013
A-Levels - General
Lester b Pearson
Ottawa, Canada03.2012
Decor by You - Summer school of home decor
Algonquin college
Ottawa, Canada05.2011
Certificate of Higher Education - General
Richland park government primary school
Kingstown, St vincent09.2003
Skills
- A professional, knowledgeable, well kept and most importantly a very intelligent individual I have obtained an associate degree in Hospitality and tourism studies I have 4 years and 5 months experience in the aviation field as a Junior Aviation Security Officer at the Argyle International Airport of St Vincent and the Grenadines 6 months in housekeeping and babysitting and I am willing and ready for any other new challenging role I must admit that I have the ability to execute all tasks given to me in a timely manner and I have excellent communication skills
- Friendly and approachable
- Organized
- Trustworthy
- Reliable
- Articulate
- Team player
- Quick
- Detailed oriented
- Safety and security
- File and records management
- Risk analysis training
- Employee management
- Emergency management
Languages
English
Upper intermediate
B2
French
Elementary
A2
Timeline
HOUSEKEEPING & BABYSITTING
LONDON,ENGLAND
10.2023 - 04.2024
VIRGIN ATLANTIC & LIAT AIRLINE AGENT
Argyle International Airport
10.2021 - 10.2023
JUNIOR AVIATION SECURITY
ARGYLE INTERNATIONAL AIRPORT
02.2019 - 09.2023
Cashier
Home Center department
06.2018 - 12.2018
OFFICE ASSISTANT/ RECEPTIONIST
TOURISM AUTHORITY
03.2018 - 08.2018
Sales clerk
ORIENTAL PALACE KINGSTOWN
12.2016 - 01.2017
Sales clerk
DIAMOND GIRL
07.2016 - 08.2016
BARTENDER
THE GARDEN RESTAURANT
06.2015 - 07.2015
Associate degree - Travel and tourism
St vincent and the grenadines community college
Certificate of Graduation- EMMANUEL HIGH SCHOOL DIPOLMA - General
Emmanuel high school
A-Levels - General
Lester b Pearson
Decor by You - Summer school of home decor
Algonquin college
Certificate of Higher Education - General
Richland park government primary school
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