Summary
Overview
Work History
Education
Skills
Timeline
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Kairi Woodley-Richardson

Kairi Woodley-Richardson

The Cove

Summary

Professional hospitality specialist prepared for this role. Developed strong interpersonal and problem-solving skills in high-traffic hospitality environment. Proven ability to provide exceptional guest services and ensure customer satisfaction through effective communication and attention to detail. Strong focus on teamwork and flexibility to adapt to changing needs, delivering consistent and reliable performance!

Overview

3
3
years of professional experience

Work History

Bellman

Aurora Anguilla Resort and Golf Club
12.2022 - Current
  • Maintained cleanliness and organization of lobby areas to uphold resort standards.
  • Assisted guests with luggage and provided directions to enhance overall guest experience.
  • Collaborated with front desk staff to facilitate seamless check-in and check-out processes.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife and dining options on property or off property.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Communicated proactively with other departments on behalf of guests'' requests or concerns, fostering teamwork between hotel staff members.
  • Developed strong relationships with local taxi drivers and shuttle companies, ensuring reliable transportation options for guests when needed.

Education

Microsoft Office Speacialist

Cypress Hills Local Development Corporation
New York City
11-2021

Customer Service And Sales Certified Speacialist

NRF Foundation
New York City
09-2021

High School Diploma -

Osbourn High School
Virgina
06-2021

CXC Level Grade One - Information Technology

Caribbean Examinations Council
St.kitts And Nevis
06-2018

Skills

  • Collaborative mindset
  • Consistent reliability
  • Phone etiquette
  • Proper luggage handling
  • Valet parking expertise
  • Computer literacy
  • Public speaking
  • Tour guiding
  • Skilled in Microsoft software tools
  • Video production expertise

Timeline

Bellman

Aurora Anguilla Resort and Golf Club
12.2022 - Current

Microsoft Office Speacialist

Cypress Hills Local Development Corporation

Customer Service And Sales Certified Speacialist

NRF Foundation

High School Diploma -

Osbourn High School

CXC Level Grade One - Information Technology

Caribbean Examinations Council

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Kairi Woodley-Richardson