Ronald Ricci
Andover,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Used Car Sales Manager
Self-employeed
11.2012 - Current
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Team Leader Manager
Ocean State Job Lot
11.2017 - 02.2024
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Led employee relations through effective communication, coaching, training, and development.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Maintenance Engineer
Angelica Linen Services
07.2015 - 10.2016
- Diagnosed and resolved machine operation variations and equipment problems.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Education
Second Class Fireman
Peterson School
Woburn, MA06.2017
High School Diploma -
Andover High School
Andover, MA05.2004
Skills
- Technical knowledge
- Business Forecasting
- Sales Coaching
- Customer Relationship Building
- Industry Expertise
- Customer Service
- Strategic Planning
Timeline
Team Leader Manager
Ocean State Job Lot
11.2017 - 02.2024
Maintenance Engineer
Angelica Linen Services
07.2015 - 10.2016
Used Car Sales Manager
Self-employeed
11.2012 - Current
Second Class Fireman
Peterson School
High School Diploma -
Andover High School
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