Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
18
18
years of professional experience
11
11
years of post-secondary education
Work History
Culinary Office Manager
Aurora Anguilla Resort & Golf Club
05.2022 - 05.2023
- Coordinated Culinary managers and line staff rotas
- Oversaw the functioning of staff cafeteria
- Supervises all requisition and purchasing orders for the department
- Trained Culinary Leadership in all necessary systems birchstreet,
- Executed payroll
- Assisted the Director of Culinary with end of month budgets and profit and loss
- Oversee the ordering of the department uniform and distribution
- Organized development studies for other employees with Salamander and Aurora University
- Assistant F&B with monthly financial tips report
- Assisted the Executive Director Culinary office and aid the Executive Steward, and senior kitchen leadership team in effective and efficient verbal, written and electronic communication, in addition to other hotel departments as necessary.all other departments on behalf of the Culinary team
- Write, research and prepare reports, documents, menus and letters as requested by the Executive Director of Culinary and Culinary leadership team
- Assist in the weekly forecasting of hours for payroll purposes as required
- Keep accurate and updated list and organized Associate Telephone Numbers for Stewarding and Culinary, and temporary associates/interns
- Maintains office staff efficiency by coaching, counseling and disciplining employees
- Assist in creating, tracking, scheduling and approving PTO's and vacations
- Retrieve and direct all mail, banquet event orders and last-minute requests for Culinary & Stewarding
- Assisting with ordering of kitchen equipment, smallwares, etc
- Through purchasing system and process
- Filing expense reports for Culinary Leadership f in accordance with Hotel Policy
- Provide historical reference by defining previous and current procedures for retention, protection, retrieval , transfers and disposal of records
Culinary Administrator
Aurora Anguilla Resort & Golf Club
10.2016 - 05.2022
- Formerly Resorts & Residences by CuisinArt
Medical Record Officer
06.2016 - 09.2016
Accounting Assistant
09.2015 - 11.2015
Procurement Assistant
HAA- Health Authority of Anguilla
06.2015 - 08.2015
Regulatory Analyst
APUC- Anguilla Public Utilities Commission
10.2011 - 12.2014
Business Intern
06.2011 - 09.2011
PUC, Public Utilities Commission of Anguilla
07.2009 - 08.2009
Verification Clerk
National Bank of Anguilla
09.2005 - 08.2007
Education
Bachelor of Science - General Accounting
02.2016 - 05.2018
5 Caribbean Examination Council subjects - undefined
01.2007 - 05.2011
High School Diploma - undefined
09.2000 - 05.2005
Management- F&B Cost Control and Audit Process - undefined
Skills
HRPlusBirchstreet
Managerial experience
Office operations
Microsoft Office usage
Office administration
Payroll and budgeting
Excellent multi-tasking ability
Budgets and forecasting
Team Building
Additional Information
- from the following individuals. Mr. Lester Gums Ms. Laureen Bryan Alex Adams Executive Sous Chef Chief Immigration Officer Director of Supply Chains Telephone: 264-235-1313 Telephone: 264-497-3994 Telephone: 264-584-7488
Timeline
Culinary Office Manager - Aurora Anguilla Resort & Golf Club
05.2022 - 05.2023
Culinary Administrator - Aurora Anguilla Resort & Golf Club
10.2016 - 05.2022
Medical Record Officer -
06.2016 - 09.2016
Walden University - Bachelor of Science, General Accounting
02.2016 - 05.2018
Accounting Assistant -
09.2015 - 11.2015
Procurement Assistant - HAA- Health Authority of Anguilla
06.2015 - 08.2015
Regulatory Analyst - APUC- Anguilla Public Utilities Commission
10.2011 - 12.2014
Business Intern -
06.2011 - 09.2011
- PUC, Public Utilities Commission of Anguilla
07.2009 - 08.2009
- 5 Caribbean Examination Council subjects,
01.2007 - 05.2011
Verification Clerk - National Bank of Anguilla
09.2005 - 08.2007
Albena Lake-Hodge Comprehensive School - High School Diploma,
09.2000 - 05.2005
- Management- F&B Cost Control and Audit Process,