Shivorn Webster
The Valley
Summary
Successful Executive with over 10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
20
20
years of professional experience
Work History
Executive Officer
M & R Corporate Services Limited
01.2013 - Current
- Established strong relationships with key stakeholders to enhance collaboration and drive business success.
- Led organizational restructuring efforts, optimizing resource allocation and improving overall productivity.
- Handled administrative management, personnel issues and supply requirements for unit.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Operations Supervisor 1
Firstcaribbean International Bank
09.2005 - 12.2012
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Managed internal operational standards and productivity targets.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Office Assistant
Lagon Holdings
01.2004 - 06.2005
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Education
Bachelor of Science - Accounting
The University of The West Indies
Anguilla10.2024
High School Diploma -
Albena Lake Hodeg Comprehensive School
Anguilla10.2002
No Degree -
Morris Vanterpool Primary School
AnguillaSkills
- Payroll
- Operational Oversight
- Business Administration
- Team Player
- Customer Relations
- Administrative Skills
- Problem Resolution
- Interpersonal Skills
- Customer-Oriented
Timeline
Executive Officer
M & R Corporate Services Limited
01.2013 - Current
Operations Supervisor 1
Firstcaribbean International Bank
09.2005 - 12.2012
Office Assistant
Lagon Holdings
01.2004 - 06.2005
Bachelor of Science - Accounting
The University of The West Indies
High School Diploma -
Albena Lake Hodeg Comprehensive School
No Degree -
Morris Vanterpool Primary School
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